Availability calendar
Give your booking calendar a new look with 10 brand new themes
Summer has begun, and the sunny days always puts a smile on our faces. It may be a good idea to transfer that good feeling onto your customers by giving your booking calendar a new look. This week, we have created 10 new beautiful themes that will give your calendar a fresh look and feel. We hope you will like it.
Black & Gold theme:
5 cool things you didn’t know WebReserv could do
WebReserv is one of the most flexible booking systems in the market; there is no doubt about it. We know that you are busy running your business and may not have time to look at all the wonderful features we offer. Not to worry, this article will uncover some of our greatest features that you may not have discovered yet.
Pre / post visit Emails – Account level: GOLD
When a customer makes a reservation through the booking system, WebReserv automatically sends him an email. This is a great feature because it gives your customers instant notification, all the details of their reservation and assurance that they have successfully made the booking. But, are you done with your customer? Of course not. There still are many things you need to do and you will probably need to contact your customers several times before and after the date of his arrival. Let’s talk about how WebReserv can help you keep in contact with customers. Read the rest of this entry »
WebReserv’s launches its new booking/availability calendar 2.0 in French and Spanish
Recently WebReserv launched its new booking calendar 2.0. The calendar has been designed to give an enhanced solution to the needs of small businesses. It comes with an updated, responsive design that works well on all devices, a shopping cart that allows customers to book several items at a time, and fresh new look and feel. The new calendar is here to stay! WebReserv is now working on translating its new version into the main European languages. The new calendar already supports online bookings in French and Spanish.
The WebReserv system allows you to add multiple booking calendars to your website. Adding the French and Spanish languages allows businesses that have a multi language website to show the booking calendars in a different languages.
“We have many businesses in our European Market that need to process bookings in the most common languages in Europe, such as English, Spanish or French.”, says Martin Israelsen, founder of WebReserv. He continues, “It’s great to be able to provide the system in other languages so that people in Spain or France can make bookings without effort.”
“We have numerous development plans for the system, but since our launch in Europe, we have been focused on making the system work well with European currencies, languages and payment providers, trying to make WebReserv as complete as possible.”, concludes Martin Israelsen. Read the rest of this entry »
Adding the Booking Calendar to your Facebook page
It is now possible to embed the new booking calendar on your Facebook page. Check our Facebook page to see how it looks.
The set up process is fairly straightforward with an end result being a fully functional booking system for your business available on your Facebook page. Just follow the steps.
Note: It is also possible to embed the booking calendar 1.0 following the same method.
1. Locate the app on Facebook
Once you have completed the setup of your account, you can now add it to your Facebook page. To embed the WebReserv booking calendar into Facebook, go to the following Facebook Application page http://apps.facebook.com/static_html_plus, and click on “Add Static HTML to a Page”.
Hourly Reservations Made Easy
The WebReserv booking system can be set up for many types of applications, including bed & breakfast booking system and tour booking system. This article explains how to set up different time rules for hourly reservations. Hourly reservation rules are often used for boat rentals, bike rentals, paddleboard rentals, jetski/waverunner rentals and similar.
The hourly rental is designed to be used for rentals where the customer can select a start time and a variable amount of time for the rental, such as 1, 2 or 4 hours or a full day.
When the customer books an hourly rental, they will see an hourly calendar that shows availability for each hour during opening hours.
Here’s some examples of what the booking calendar can look like, depending on your configuration.
Multi-day/overnight rentals
5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 5
At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.
Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 5th mistake.
Not Realising That Customers Having Money in Their Pockets To Spend, That They Could Be Spending With You!
There is an old saying that a customer is a customer is a customer, to me this opened up the prospect of actually taking additional money from my B & B clients for non B & B goods and services.
I literally jumped in the air when I got this one, as it had never really occurred to me before and it fitted so well with my new found ‘how can I give customer value at an even higher level’? Read the rest of this entry »
5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 4
At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.
Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 4th mistake.
Having NO CLUE about the Life-Time Value of a Customer
How many customers are you looking for? I know that might sound like an odd question but do you know that in marketing terms it’s massively easier to get someone to buy something from you that has bought from you before?
Now this is not me sharing this, I learned it in my long lonely nights learning about marketing and if you think about it, it is obvious. Here’s how it works, it’s called – Read the rest of this entry »
5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 3
At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.
Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 3rd mistake.
“Who do you want to serve?
When helping B&B owners who want to make more money and have more fun, the first thing we look at is who they really want to welcome to their homes, and this is often a sticky subject.
Question: Who is your ideal guest?
Answer: Everyone
The problem when we try to be all things to all people is that we then become no-one to everyone. We scatter our energy and focus and end up not really making anyone happy, including ourselves. We become another ordinary, forgettable B&B experience and that doesn’t build our businesses, nor does it serve our guests. Read the rest of this entry »
5 Big Mistakes B&B Owners Make and How To Avoid Them, Part 2
At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.
Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 2nd mistake.
“Do you know what your guests want, what they really want?
Many B&B owners I speak to insist that having “stars” or ratings by organisations who grade them are the most important reason people choose them, and I’m here to tell you today, that it’s not!
Not at all! Read the rest of this entry »
Why WebReserv is a great booking system for small hotels and hostals?
For the lodging industry, the ability to handle their bookings online has been a great way to save time and increase revenue. For the customer, booking online is safe and easy to do. Small and medium businesses in the lodging industry know the importance of having an online booking system available to their customers. The issue, however, is that many of existing booking systems out there on the market are expensive and require the business to have technical knowledge to set it up. It is just not feasible for a small hotel or hostel to put in the investment for one of these systems and hire an IT professional to set it up. Most times, smaller hotels and hostels are run by a few people and do not have the resources to put into a complicated booking system.
For these reasons, WebReserv has been the much needed solution for these types of businesses to manage their online bookings. Small and medium businesses choose WebReserv for its affordability and ease of use. The system is designed to manage your bookings right from your own website. Not only that, the process is seamless for the customer, which keeps them coming back year after year.
We talked to Adam Gudofsky, owner of the hostel Banti Tarifa in Spain, and asked him to explain why WebReserv is a great booking system for his business.
What was your main concern about buying WebReserv?
I didn´t really have any concerns over the system itself. It was more a general concern of using an online reservation system for a small hostal.
What did you find as a result of buying WebReserv?
Within the first week of using the system I was already impressed! I was receiving reservations at times I would not normally be able to. As Banti is a small place with only 6 rooms, the hours of our reception were limited to 09-13h and 17-20h. Using WebReserv has given me the chance to take reservations 24 hours a day, 7 days a week. I have also been able to save around 20% of phone bills. We used to call clients back who left messages, many of which would be international calls. Our voicemail states our opening hours and also refers clients to our website to make their reservation. The amount of voicemails we receive has gone done dramatically.
What specific feature did you like most about WebReserv?
For me the best feature of WebReserv is its customer care. Since day one I have always been well taken care of. For those of us who are not computer savvy, on online reservation system can seem, at first, to be very complicated to set up. This was not the case with WebReserv. I was provided with all the support I needed at no extra charge. Until this day I continue to receive outstanding support.
What would be three other benefits about WebReserv?
1.) Less time spent on the phone
2.) A very useful way to establish a database of clients who have made previous reservations.
3.) Simply everything has become more efficient both from a business and client perspective.
Do you think WebReserv is an adequate tool for businesses of your industry? Why?
For my industry WebReserv is not an adequate tool, its essential!
Get your free WebReserv account: WebReserv official website
More information about Banti Tarifa: Banti Tarifa
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