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Want to make the most of your WebReserv booking system? Check out 3 amazing features and try them for FREE with a GOLD account trial.

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Want to make the most of your WebReserv booking system? Go GOLD and setup those three amazing features The Gold account is the most advanced account in WebReserv. It unlocks all options and features of the system and allows you to make the most of the system. Let us present you 3 features of the GOLD account that really can take your business to another level.

 

1. Email customization: Convert your emails into a marketing weapon

When a customer makes a reservation through the booking system, WebReserv automatically sends him a confirmation email. This is a great feature because it gives your customers instant notification, all the details of their reservation and the assurance that they have successfully made the booking. But, can you do more? Can you improve the customers experience even further? The answer is yes, Read the rest of this entry »

Managing Inventory and Tour Times

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Managing Inventory and Tour Times As a tour or rental business, you likely have fixed times that you allow your customers to book.  Since you want to allow flexibility to your customers, you will want to offer a choice of time slots.  This is a great idea and your customers will appreciate the options, however, it may be challenging to manage your inventory if the time slots overlap.

The WebReserv Tour setup for Segway, kayak, or bike tour and rental companies offers many great features that are essential to your business.  One of those is the ability to manage overlapping tour times and availability.  This means that if you offer tours or rentals at different times, the system will automatically reduce availability over all the time slots that have an overlap.  See the example below of how this feature works.

 

ABC Segway Company offers a 2 hour tour of the city.  The start times available are at 10:00 AM, 11:00 AM, 12:00 PM, and 1:00 PM.  They want to be able to offer all these times for their customers to choose from, but they only have a total of 10 Segways in their inventory.  In the WebReserv system, the company uses the Fixed Weekly Schedule reservation type to set up their time slots.  The typical setup will look like this: Read the rest of this entry »

Get your booking system ready for 2014

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Get your booking system readyIt seems like there is never enough time in the day to get everything organized. But getting your systems ready for the spring and summer season is one of the most important tasks. Your time is valuable so we’ve picked the top 5 tips that will help you get more customers.

1. Update your rates.

The online booking system will only allow customers to make a reservation if it can find valid rates for the season. To check your rates, log on to your account and go to Setup – Rates. You should have rates at least until the end of 2014 or 2015.

2. Update your business description.

Updating your business description is critical. Customers favor businesses with comprehensive descriptions of the business and each product or service. To update your listing, go to Setup- Business Information – Description.

3. Update your pictures.

It is said that a picture says more than a thousand words and it is especially true for online shoppers. Review your pictures and update new pictures if necessary. The more pictures you have, the better. Ideally, each picture should have a resolution 1024 by 768 or greater. Don’t forget to add a description for each picture so that your customers will know what they are looking at. To update your pictures, go to Setup – Business Information – Pictures.

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Get more satisfied customers and save time by using an online booking system

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14637446_mMost businesses I work with can easily see the benefits of having an online booking system for their customers because they are customers themselves and use online booking for their holidays, plane tickets, or other activities.  What may not be as apparent are the benefits that an online booking system will have on your business internally.  Here are few important points that will help you understand why a booking system is so helpful to your own organization.

1. Your customers can make a reservation on their own

The online booking system on your webpage, in a few steps, allows the customer to check the availability, select dates and times, add his details, and make the payment.  These steps are all done by your customer without your help, essentially putting time back into your busy day.  Plus, the icing on the cake is that your customers will be pleased with your business for the providing this capability. Read the rest of this entry »

How To Sell Gift Cards / Certificates Using The New WebReserv Booking System

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We are pleased to announce that the new WebReserv Booking Calendar now allows you to sell gift cards and certificates online.

Selling gift cards / certificates online is a great way to increase sales, especially during the holiday season. But don’t forget that you can benefit from selling gift cards and certificates throughout the year. Advertise your gift cards to previous customers – they already know you offer a great service, so it is a convenient way for them to offer a personal experience.

Increase your revenue by selling gift cards/certificates
Increase your revenue by selling gift cards/certificates

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New Beautiful Snowflake Themes For Your Lodging / Tour / Rental Booking System

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Just in time for the holidays, we are pleased to announce two beautiful new themes for the WebReserv Booking Calendar. Whether you use the WebReserv Booking System for your Bed & Breakfast, Tour Bookings or Rental Activities, you can use the new themes to get your customers in the holiday spirit. The snowflake themes look stunning on websites and smartphones alike.

Red snowflake theme
Red snowflake theme

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10 reasons why your customers love to book online

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8235518_s (1)I often speak to businesses that are somewhat skeptical about taking online bookings.  Change can be challenging, and if a business is used to doing things a certain way, it can be hard to make the leap.  Businesses are sometimes unsure if allowing online bookings is a good decision or not.  Will it make things easier for the business and my customers?  Will customers use an online booking system?  The answer is a resounding YES!  Here are 10 reasons why.

1. Always available . . . anywhere, anytime: A booking system attends to your customers’ reservations 24/7. It allows them to make bookings from anywhere, at any time, even in the middle of the night or during holidays.

2. Easy and instant: Have you ever left a webpage because it wasn’t easy to navigate or confusing to book products/services? Probably so.  If a potential customer feels that way about your website, then he will likely take his business elsewhere and book with the competition. An online booking option is usually the simplest and easiest way to allow your customer to make reservations.  It will reduce the possibility of losing potential customers. Read the rest of this entry »