what you need to know about WebReserv

5 cool things you didn’t know WebReserv could do

Posted on Updated on

surprised womanWebReserv is one of the most flexible booking systems in the market; there is no doubt about it.  We know that you are busy running your business and may not have time to look at all the wonderful features we offer. Not to worry, this article will uncover some of our greatest features that you may not have discovered yet.

 

Pre / post visit Emails – Account level: GOLD

When a customer makes a reservation through the booking system, WebReserv automatically sends him an email. This is a great feature because it gives your customers instant notification, all the details of their reservation and assurance that they have successfully made the booking. But, are you done with your customer? Of course not. There still are many things you need to do and you will probably need to contact your customers several times before and after the date of his arrival. Let’s talk about how WebReserv can help you keep in contact with customers. Read the rest of this entry »

Booking System PayPal Additions

Posted on Updated on

The WebReserv booking system now receives IPN (Payment Notifications) from PayPal. This makes it easier to keep track of reservations that have been paid and reservations that have not been paid.

When a PayPal reservation is made, it will be marked with the status Awaiting Payment.


This status indicates that the system has not yet received a payment notification from PayPal. As soon as the payment notification is received, the status will automatically changed to Pending or Confirmed, depending on the setup.

No payments

It can happen that a customer does not complete the payment process with PayPal. The WebReserv booking system will automatically cancel the reservation after the expiration time. The default expiration time is 15 minutes after the reservation as made. You can adjust the expiration time or turn off the automatic expiration under Setup – Business Information – Payments.




Note that PayPal may send a Pending payment notification. A pending payment notification indicates that the payment is pending, but not yet completed. The WebReserv booking system will treat a pending payment notification as if a payment was received, i.e. the reservation status will change to Pending or Confirmed.