New Features

New customization options for iCal integration

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We recently released an enhancement to the calendar synchronization feature in WebReserv.  You can now customize your iCal URL by rental, tour, or room.  This upgrade will allow you to sync bookings, per product to your chosen calendar site such as Airbnb, VRBO, or Google.  This will make it easier to manage bookings on the various sites you use.

To access the new links in your WebReserv account, go to the Setup →Business Information → Advanced Options.  You’ll see the iCal section under External Calendar Synchronization (iCal, Airbnb, Google, Apple and others).

iCAl External Calendar Sync
iCal External Calendar Sync

Here you can select which URL you want to add to your external calendar ⇒ choose All or just for a certain product.  Copy the URL and paste into your other calendars.

Note: Each external calendar integration will have its own steps to add the URL.  See the Help for that calendar for complete instructions.  

In addition, you can further customize the data that is shown on the calendar using keywords from the booking.  Enter your choice of text and keywords in the Title and Body section of the setup, and this information will populate your calendar when a new booking is made in WebReserv.

Title and Body Customization
Customize your Calendar Entry

Once you add the URL to the chosen calendar, then when you receive a booking in WebReserv, it will be shown on the calendar on the day of the booking.  Viola!

Calendar entry from WebReserv booking
Calendar entry from WebReserv booking

Want to know more about how to manage your bookings with WebReserv? Visit us at WebReserv.com and sign up for an account today!

New payment gateway available – Braintree

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BraintreeYou’ve been asking for it and here it is. We are proud to announce that we just integrated a new payment gateway to our booking system. This is a great news as it will allow you to receive automatic online payments no matter where your business is based in Europe (check the list of the supported countries here). Also, it will make your booking process more automatic and very easy for your customers resulting in more reservations and less manual processes.

What is Braintree?

Braintree helps businesses of all sizes, from small to large enterprise, accept and process payments to help maximize business opportunities and revenue growth. Companies around the world benefit from the technology and service of Braintree coupled with the scale, backing, and confidence of the PayPal network. Braintree allows you to sell where and how you want with a flexible and scalable platform. Plus, get paid quickly — most payouts happen within two business days of transaction settlement.

With the same cost per transaction than Paypal, Braintree goes further in the integration with your WebReserv booking system. Using Braintree you can manage all your transactions and refunds directly from the WebReserv control panel. Also, from a customer perspective the payment is as simple as adding the credit card details and there is no need too leave the booking page. 100% integrated, flexible and safe, doesn’t it sound like a great new feature?

Besides, Braintree provides clear insights for your business with their own seamless control panel you can access easily from any device.

shop-panel-55b16315

Braintree know that a good service is also important. Any problem with your transactions? Braintree gets your questions answered quickly by a real person.

Want to sign up with Braintree? Easy! Click here and start receiving online payments in just a few days.

For general information about online payment in WebReserv, see our help file here.

How to synchronize Braintree and WebReserv?

Once you have created your account with Braintree you will need to set it up in your WebReserv account. To do so, first of all, login to your WebReserv account.

Once you’re there, click Setup Business information Payments, then under Payment processing select Credit card – Auto process

 credit card

Then go the field Payment Gateway and select Braintree and add your Merchant ID, password 1 and password 2.

select payment gateway

Now you just need to setup the deposit you want to get for each product at the reservation time. To do so, click Setup – Products and reservation rules – select a product – Tax/deposit and setup your deposit. You can choose between charging the full payment, a percentage, a fix amount or other options.

deposit

Congratulations, your payment gateway has been setup; you can now receive online payments with your reservations.

We hope you will enjoy the benefits of that fantastic new feature on WebReserv. Feel free to contact us for any additional question.

We wish you good business

The WebReserv Team

WebReserv and Google Conversion Tracking

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Google conversion tracking and WebReservThe WebReserv system comes with a great feature for your business – Google Conversion Tracking. Conversion Tracking gives you the ability to know which of your AdWords campaigns are producing conversions.  This is an important tool for your business.  We will explain how it works with the WebReserv system below.

Understanding Google Conversion Tracking (AdWords)

Google Conversion Tracking (AdWords) is a free tool that allows you to track the effectiveness of your Google AdWords campaigns. By tracking these actions, known as “conversions,” you’ll know which ad, keyword and campaign brings you businesses.  Consequently, if you use Google conversion tracking with WebReserv you will be able to determine how many of the bookings you received through WebReserv came through your AdWords campaign. Read the rest of this entry »

How To Sell Gift Cards / Certificates Using The New WebReserv Booking System

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We are pleased to announce that the new WebReserv Booking Calendar now allows you to sell gift cards and certificates online.

Selling gift cards / certificates online is a great way to increase sales, especially during the holiday season. But don’t forget that you can benefit from selling gift cards and certificates throughout the year. Advertise your gift cards to previous customers – they already know you offer a great service, so it is a convenient way for them to offer a personal experience.

Increase your revenue by selling gift cards/certificates
Increase your revenue by selling gift cards/certificates

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4 great new booking system features

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New featuresWe are very excited to announce that a new version of the WebReserv Booking System will be released on October 1, 2013.

The new version includes 4 great, new features that will make it even easier to manage your online bookings.

Wait list for tour reservations (tour booking system)

The new version includes a waiting list feature for tour reservations/tour bookings. With the wait list, customers can sign up to be notified if a booked tour becomes available, or if new time slots are added.  Plus, the notifications to your customers are automatic, so no extra work is needed on your part.  The wait list feature is currently only available for schedule-based reservations, and you must be using Booking Calendar 2.0. A future version will include a wait list for hourly, daily and nightly reservations.

To enable the wait list, go to Setup – Products & Reservation Rules – select Tour – Schedules.  In the Schedules setup, set Allow customers to waitlist to yes.

Simply set allow customers to wait list to "yes"
Simply set Allow customers to wait list to “yes”

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WebReserv calendar 2.0 is now available in Dutch and Swedish

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vinilo decorativo bienvenido idiomasOver the last several weeks our team has been working on translating our calendar 2.0 to other European languages. Until now, the calendar 2.0 was available in English, French and Spanish. We knew that many of our clients in Europe needed to be able to show their calendar in more languages in order to attend to more customers.

We are please to announce that now the calendar is available in Dutch and Swedish.  This is wonderful news for your customers who speak those languages and want to book your products or services.  They can now view the calendar in their own native language to provide them a better experience and make them feel comfortable with your business. “It’s great to be able to provide the system in other languages so that people in Holland or Sweden can make bookings without effort.”, says Martin Israelsen, founder of WebReserv.

“We have numerous development plans for the system, but since our launch in Europe, we have been focused on making the system work well with European currencies, languages and payment providers, trying to make WebReserv as complete as possible.”, concludes Martin Israelsen.

And that’s not it. We are planning to add German and Danish during the next month and 2 or 3 more languages before the end of 2013. We hope you will enjoy the benefits of those updates.

Adding Booking Fees to your Reservations

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We are pleased to release a new and improved way to add booking or processing fees to your reservations.  If you charge a booking or processing fee on reservations for your bed & breakfast rooms, vacation rentals, or tours, then adding this fee in WebReserv just got easier.

Since we know that every business structure is unique, you have several options for calculating the booking or processing fees to reservations.  This gives you flexibility depending on your type of room, rental, or tour.  See options below.

To add the fee, go to Setup – Business Information – Payments in your WebReserv account.  On this page, you will see the new section for Booking Fees:

Booking Fees
Booking Fees

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