booking engine

5 tips to save time each day by making your website more efficient

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Your website is where most of your customers find out about your business.  You are pleased to have a great website that attracts people to your business, but is this website helping you in your day to day work? Did you know that a good website can save you numerous hours of unnecessary work?

Time is running out! Follow these 5 tips below to help save time for both you and your customers.

 

1. Make your website straightforward

When it comes to designing your website, the old adage KISS is a good advice: “Keep It Simple, Sweetie”.

If you think your customers call you because they want to talk to you, think again! Customers want to find the important information as quickly as possible without the hassle of calling or sending an email. If it is difficult to find the key information on your website, then often people will get frustrated and call you and waste some of your precious time. Read the rest of this entry »

WebReserv’s launches its new booking/availability calendar 2.0 in French and Spanish

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WebReserv in French and SpanishRecently WebReserv launched its new booking calendar 2.0. The calendar has been designed to give an enhanced solution to the needs of small businesses. It comes with an updated, responsive design that works well on all devices, a shopping cart that allows customers to book several items at a time, and fresh new look and feel. The new calendar is here to stay! WebReserv is now working on translating its new version into the main European languages. The new calendar already supports online bookings in French and Spanish.

The WebReserv system allows you to add multiple booking calendars to your website. Adding the French and Spanish languages allows businesses that have a multi language website to show the booking calendars in a different languages.

“We have many businesses in our European Market that need to process bookings in the most common languages in Europe, such as English, Spanish or French.”, says Martin Israelsen, founder of WebReserv. He continues, “It’s great to be able to provide the system in other languages so that people in Spain or France can make bookings without effort.”

“We have numerous development plans for the system, but since our launch in Europe, we have been focused on making the system work well with European currencies, languages and payment providers, trying to make WebReserv as complete as possible.”, concludes Martin Israelsen. Read the rest of this entry »

Adding the Booking Calendar to your Facebook page

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Add your webreserv calendar on FacebookIt is now possible to embed the new booking calendar on your Facebook page. Check our Facebook page to see how it looks.

The set up process is fairly straightforward with an end result being a fully functional booking system for your business available on your Facebook page. Just follow the steps.

Note: It is also possible to embed the booking calendar 1.0 following the same method.

1.    Locate the app on Facebook

Once you have completed the setup of your account, you can now add it to your Facebook page. To embed the WebReserv booking calendar into Facebook, go to the following Facebook Application page http://apps.facebook.com/static_html_plus, and click on “Add Static HTML to a Page”.

Get the Facebook app to add the WebReserv booking calendar to your page Read the rest of this entry »

5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 5

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At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.

Yvonne Halling

Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 5th mistake.

Not Realising That Customers Having Money in Their Pockets To Spend, That They Could Be Spending With You!

There is an old saying that a customer is a customer is a customer, to me this opened up the prospect of actually taking additional money from my B & B clients for non B & B goods and services.

I literally jumped in the air when I got this one, as it had never really occurred to me before and it fitted so well with my new found ‘how can I give customer value at an even higher level’? Read the rest of this entry »

5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 4

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At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.

Yvonne Halling

Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 4th mistake.

 

Having NO CLUE about the Life-Time Value of a Customer

How many customers are you looking for? I know that might sound like an odd question but do you know that in marketing terms it’s massively easier to get someone to buy something from you that has bought from you before?

Now this is not me sharing this, I learned it in my long lonely nights learning about marketing and if you think about it, it is obvious. Here’s how it works, it’s called – Read the rest of this entry »

5 BIG Mistakes B&B Owners Make And How To Avoid Them – Part 3

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At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.

Yvonne Halling

Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s. She writes about the 5 most common mistakes that B&B owners often make. Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 3rd mistake.

“Who do you want to serve?

When helping B&B owners who want to make more money and have more fun, the first thing we look at is who they really want to welcome to their homes, and this is often a sticky subject.

Question:  Who is your ideal guest?

Answer:  Everyone

The problem when we try to be all things to all people is that we then become no-one to everyone.  We scatter our energy and focus and end up not really making anyone happy, including ourselves.  We become another ordinary, forgettable B&B experience and that doesn’t build our businesses, nor does it serve our guests. Read the rest of this entry »

5 Big Mistakes B&B Owners Make and How To Avoid Them, Part 2

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At WebReserv we have been working with the B&B industry for several years trying to provide the best service to our clients. We know that a good booking system is a valuable tool for the B&B owner, but we are also aware that there are many other aspects (marketing, communication, sales, accounting, etc.) that the business needs to refine and improve in order to be successful.

Yvonne Halling

Yvonne Halling is a B&B owner and a WebReserv client. She runs a successful B&B, and wants to share her experience and knowledge with other B&B’s.  She writes about the 5 most common mistakes that B&B owners often make.  Each week, we will discuss one mistake and give tips on how to avoid them. Here is the 2nd mistake.

“Do you know what your guests want, what they really want?

Many B&B owners I speak to insist that having “stars” or ratings by organisations who grade them are the most important reason people choose them, and I’m here to tell you today, that it’s not!

Not at all! Read the rest of this entry »