As business owners the road to success is long and full of obstacles. Businesses must focus on many important operations in order to succeed such as marketing, sales, accounting, communications, and for the lodging industry, booking management. Bed & Breakfasts are often run by one or two people, so the challenges that come with owning any business can seem greater when a small staff is in charge of all aspects of running a business. It can feel like there aren’t enough hours in the day to attend to these tasks when most of the day is spent on attending to reservations, customers, and preparing rooms and meals.
Technology can be a solution to these challenges for the B&B owner, especially when it comes to booking management. How can an online booking system make the difference for a B&B owner? Why is WebReserv a great online booking system for the B&B industry? In the following article we will try to provide some answers.
Today, most people prefer to book online because it is faster, easier, available 24/7, and the confirmation is immediate. Using phone and email as the main means of taking reservations is not enough anymore and can lead to a loss of reservations and a loss of revenue. For this reason, it is a wise business decision to utilize the Internet as another method for bookings because that is the only way to make the most of all the booking channels.
Booking management is crucial for any lodging company and B&B owners are very focused on making their day to day operations more efficient, so they can spend their time wisely. Online bookings are a great way to achieve this. Yvonne Halling, B&B owner and founder of bedandbreakfastcoach.com has been using WebReserv booking system for one year, she tells us about her experience with online bookings. “I make money while I sleep! People from all around the world can visit my site, and if they like what they see, they can book and pay a deposit immediately, regardless of their time zone. I then have a record of their reservation with any special requests, and more importantly, they have this too. Systematisation helps me a lot with record keeping, so I can see how many bookings I have this week, this month or this year so far, and I know already that so far, for the first two months of this year, I am 25% up on last year.”
It is very common these days for businesses in the lodging industry to allow clients to book a room online, without having to call or send an email. However, B&B owners often do not have the same financial resources to make a large investment for some of the online solutions available on the market. Simply put, cost is an issue and there needs to be a solution to meet the needs of B&B owners and be economically feasible. “This was the first time I had purchased an online booking system and I was worried that by spending a monthly amount on an online booking system that didn’t meet my needs was daunting” says Yvonne Halling. WebReserv was designed to help small and medium businesses to automate the booking process. At the same time, the price of the system is reasonable for B&Bs. Yvonne says “One of the benefits of the system is that it is very affordable”.
B&B owners are passionate about their businesses. They love serving their customers and spend their time making the home a place that people want to return to year after year. Often times, they don’t have the time or resources to spend designing their own online booking system. Martin Israelsen is the founder of WebReserv, he explains “The system has been designed with an easy setup process, because we knew that what developers may consider simple, quickly becomes complex for DIY (Do It Yourself) business owners who are trying to get their products and services online. From the very beginning we received many requests from B&B owners and we loved to see that without any technical knowledge, they were able to go live with online bookings in few hours. There is no need to have a server or to install any software, everything is simple and works online.”
When asked the question, “Do you think WebReserv is an adequate tool for businesses in your industry?”, Yvonne Halling answers, “I think WebReserv works very well for B&B owners, because of its simplicity and ease of set up and their support for new users is very good”.
Choosing WebReserv as the solution for all your online booking needs is a good choice for your business. It is affordable, easy to set up, simple to manage, and you have the support of WebReserv throughout the entire process. Making your booking process seamless and automated for your customers will afford you the time to spend on what you love: taking care of your home and your guests.
How to setup up a booking system for Bed & Breakfast?
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