b&b booking system

‘Tis the Season! How to increase your revenue this holiday season with Gift Card sales.

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Selling gift cards / certificates online is a great way to increase sales, especially during the holiday season. But don’t forget that you can benefit from selling gift cards and certificates throughout the year. Advertise your gift cards to previous customers – they already know you offer a great service, so it is a convenient way for them to offer a personal experience.

Increase your revenue by selling gift cards/certificates
Increase your revenue by selling gift cards/certificates

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10 reasons why your customers love to book online

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8235518_s (1)I often speak to businesses that are somewhat skeptical about taking online bookings.  Change can be challenging, and if a business is used to doing things a certain way, it can be hard to make the leap.  Businesses are sometimes unsure if allowing online bookings is a good decision or not.  Will it make things easier for the business and my customers?  Will customers use an online booking system?  The answer is a resounding YES!  Here are 10 reasons why.

1. Always available . . . anywhere, anytime: A booking system attends to your customers’ reservations 24/7. It allows them to make bookings from anywhere, at any time, even in the middle of the night or during holidays.

2. Easy and instant: Have you ever left a webpage because it wasn’t easy to navigate or confusing to book products/services? Probably so.  If a potential customer feels that way about your website, then he will likely take his business elsewhere and book with the competition. An online booking option is usually the simplest and easiest way to allow your customer to make reservations.  It will reduce the possibility of losing potential customers. Read the rest of this entry »

Easier rate setup for bed & breakfasts, vacation rentals and hotels.

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We have added a new type of rate categories to the system. The new rate categories are easier to use and more flexible. This section describes the benefits of the new rate categories and how to start using them.

What’s the difference?

The new rate categories can now be for weekdays, weekends and holidays which is typical for hotels, bed & breakfasts, vacation rentals etc.:

New rate categories

The rate categories can also be set up to be specific for a certain period of time, regardless of the day of the week. This rate setup is common for boat rentals, car rentals, RV rentals etc.:

Hourly rate example for boat rentals

How do I use the new rate categories

If your WebReserv account was set up before November 10, 2010, you will need to enable the new rate categories. Go to Setup – Rates – Rate Categories and click the link Click here to enable new rate categories. When you click the link, a number of standard categories will automatically be added to your setup. You can then adjust the new rate categories as necessary.

Enable new rate categories

How do I start using the rate categories

Once you have enabled the new rate categories, all new rate lists will automatically be using the new rate categories whereas old rate lists will continue to use the old rate categories.

We recommend that you try out a few rates using the rate tester to ensure that the system is calculating your rates the way you want it.