segway booking system

Get more satisfied customers and save time by using an online booking system

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14637446_mMost businesses I work with can easily see the benefits of having an online booking system for their customers because they are customers themselves and use online booking for their holidays, plane tickets, or other activities.  What may not be as apparent are the benefits that an online booking system will have on your business internally.  Here are few important points that will help you understand why a booking system is so helpful to your own organization.

1. Your customers can make a reservation on their own

The online booking system on your webpage, in a few steps, allows the customer to check the availability, select dates and times, add his details, and make the payment.  These steps are all done by your customer without your help, essentially putting time back into your busy day.  Plus, the icing on the cake is that your customers will be pleased with your business for the providing this capability. Read the rest of this entry »

10 reasons why your customers love to book online

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8235518_s (1)I often speak to businesses that are somewhat skeptical about taking online bookings.  Change can be challenging, and if a business is used to doing things a certain way, it can be hard to make the leap.  Businesses are sometimes unsure if allowing online bookings is a good decision or not.  Will it make things easier for the business and my customers?  Will customers use an online booking system?  The answer is a resounding YES!  Here are 10 reasons why.

1. Always available . . . anywhere, anytime: A booking system attends to your customers’ reservations 24/7. It allows them to make bookings from anywhere, at any time, even in the middle of the night or during holidays.

2. Easy and instant: Have you ever left a webpage because it wasn’t easy to navigate or confusing to book products/services? Probably so.  If a potential customer feels that way about your website, then he will likely take his business elsewhere and book with the competition. An online booking option is usually the simplest and easiest way to allow your customer to make reservations.  It will reduce the possibility of losing potential customers. Read the rest of this entry »