Webreserv business notification

Configure business confirmation email

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You can now control when you want to receive email confirmations for bookings made through the booking calendar and frontdesk system. Historically, you would receive confirmation emails for both types of reservations, but many businesses prefer not to receive confirmation emails for reservations that they entered through the administration system. You can now select which confirmations to receive.

To change the settings for your business, log on to your WebReserv account and go to Setup – Business Information – Advanced options. If you only want to select confirmations when reservations are made externally (i.e. using the booking calendar or on the WebReserv.com portal), select “Booking calendar reservations only”.

Customizing Business Notifications

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You can now customize the notification that is sent to the business when a new reservation is made. To use your own notification email, create a new template in the email template section and make sure that you select business notification as the template type.

Next, go to Setup – Product Information – [Product] – Email Notifications and select the new template.

Customizing business notifications
Customizing business notifications

You can also create a reminder email that is sent automatically before the arrival date. The reminder email can be used to notify frontdesk, cleaning personnel or other individuals to perform activities before or after the guest arrival.