business location

Google maps…

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Helping your customers to find your business location fast and effectively is one way to increase customer satisfaction. We have added support for Google Maps on so your customers can quickly find your location.

Showing Google maps along with your business description and pictures can be quickly added. In most cases, your longitude and latitude have already been calculated from your address. To check if your address is shown correctly, log on to, and go to Setup -> Business Information -> Map/Directions. The marker should point directly to your business address. Here’s how to fix it if it doesn’t:

How to fix an incorrect map position.

There are several ways to change the marker position. First, click “Get coordinates from address”. This will reset the marker to a geographical location calculated based on your address. Inspect the map (zoom in if necessary). If the marker is a little bit off, just move the marker to the correct location.

In rare instances it is not possible to position the marker correctly based on the address. This can happen if the address isn’t know in the map database or if the address format is different from what is expected by the system. In those cases, the marker might be placed on a big white or blue background.

If you get the big white or blue background, simply enter the longitude and latitude of your business and the marker will be positioned correctly. Don’t have access to a GPS that can give you longitude and latitude? Don’t worry – just zoom all the way out on the map, move the marker to a place near your location, zoom in a bit, readjust the marker, zoom in a bit more and repeat until the marker is at your exact business location.

Show me the way…

While you’re on the Map/Directions page, don’t forget to add the directions to your business location. Typically, you want to include turn-by-turn directions from nearby airports or highways to other cities.

Go to to read more about the Google maps.