A new information field, deposit information, has been added to the product setup screens. The deposit information field can be used to specify the deposit rules, for example, whether all or some of the deposit is refundable. The deposit information is automatically shown during the booking processes.
To setup the deposit information go to setup – products – depost/tax calculation.
The screenshot below shows the setup screen for deposit information.
The screenshot below shows the deposit information on the booking screen
A new feature on WebReserv.com makes it easy to specify minimum or required days, for example, that a product is required to be reserved for Saturday (or Saturday-Sunday) if it’s reserved on a Friday. This rule is used commonly in the hospitality industry (hotels, motels, bed & breakfasts) as well as RV rentals. To set required days, go to setup – product – reservation rules.
Note that this setting is different from the required days on the rate setup. This setting controls the minimum reservation requirement for a product. The required days on the rate setup specifies whether a rate is valid for a certain day (or days). For example, if you allow single-day reservations, but provide a discount for Friday-Sunday reservations, the best way to do this is to create a rate list specifically for Friday-Sunday reservations.
The screenshot below shows the setup screen for the required days.
The screenshot below shows a rate calculation using minimum days:
With WebReserv.com, it’s always been possible to specify a minimum length on a booking. Bookings shorter than the specified time would not be allowed. The new short reservation rule makes it possible to allow bookings shorter than the minimum time, but the rate will be calculated as if the booking was for the minimum time. To change this rule, go to Setup – Business information – Advanced options.
Note that availability screens always show the actual availability, regardless of how the rate is calculated. For example, if a booking is made for 1 day and the minimum is 3 days, the rate will be calculated for 3 days, but the availability screen will still show the booking for one day.
To verify your short reservation settings, go to Setup – Rates – Rate Calculator. The Rate Calculator provides a complete breakdown of the rate calculation.
WebReserv.com has partnered with National Merchant Alliance to provide simple and secure web based credit card payments to WebReserv.com users. WebReserv.com’s partnership with NMA will provide the opportunity for you to utilize this service at rates equal to or lower than your existing processor relationship.
National Merchant Alliance, (NMA) provides secure, IP Based electronic payment solutions through a partner network of technology and financial services providers. Through a software integration agreement with WebReserv.com, NMA provides WebReserv.com users access to a Payment Card Industry Certified (PCI) online payment software service (gateway).
While these products work largely behind the scenes of the WebReserv.com application, it is important for users to note the level of security and reliability of the products performing this very important function. In addition to eliminating double entry of data and simplifying the reconciliation process when using WebReserv.com, this integration program ensures users that their sensitive customer data and the associated revenue are handled in a manner exceeding industry requirements.
It is very easy to start utilizing WebReserv.com’s integrated solution. The first step involves determining the savings offered by National Merchant Alliance’s processing pricing or determining the pricing match. Depending on your market and your volume, the merchant account pricing may vary, but it will never be higher than what you are currently paying (if applicable). Please note that e-commerce transactions for all markets are inherently higher than retail rates, regardless of processor. For many of the markets served by WebReserv.com, pricing may start below 2% in certain circumstances for WebReserv.com transactions. In all cases, the pricing offered will be clear and without hidden charges or fees.
It is simple:
- Send (fax) in your previous processing statements (1 to 3 months) to 800-707-4095 or to 913-906-9595 for a custom electronic payment analysis. NMA will perform a confidential written analysis for your records and pledges to meet or beat your current pricing.
- Schedule a quick phone application with your NMA rep (usually takes 5-8 minutes) and NMA will fax a pre-filled merchant application with a pricing and fee schedule for authorized signature. NMA will also include a user agreement for the integrated software.
- Fax the paperwork to (800)-707-4095. You will be approved and ready to process through your software in maximum of 3-5 business days.
For more information about National Merchant Alliance, go to http://www.nmainfo.com
To see other compatible merchant accounts, click here
“Getting Started with WebReserv.com” is now available for download from WebReserv.com. The guide shows how easy it is to get started with WebReserv.com and provides a high-level description of the functionality.
The guide can be downloaded from the resource center: http://www.webreserv.com/resourcecenter.do
Helping your customers to find your business location fast and effectively is one way to increase customer satisfaction. We have added support for Google Maps on WebReserv.com so your customers can quickly find your location.
Showing Google maps along with your business description and pictures can be quickly added. In most cases, your longitude and latitude have already been calculated from your address. To check if your address is shown correctly, log on to WebReserv.com, and go to Setup -> Business Information -> Map/Directions. The marker should point directly to your business address. Here’s how to fix it if it doesn’t:
How to fix an incorrect map position.
There are several ways to change the marker position. First, click “Get coordinates from address”. This will reset the marker to a geographical location calculated based on your address. Inspect the map (zoom in if necessary). If the marker is a little bit off, just move the marker to the correct location.
In rare instances it is not possible to position the marker correctly based on the address. This can happen if the address isn’t know in the map database or if the address format is different from what is expected by the system. In those cases, the marker might be placed on a big white or blue background.
If you get the big white or blue background, simply enter the longitude and latitude of your business and the marker will be positioned correctly. Don’t have access to a GPS that can give you longitude and latitude? Don’t worry – just zoom all the way out on the map, move the marker to a place near your location, zoom in a bit, readjust the marker, zoom in a bit more and repeat until the marker is at your exact business location.
Show me the way…
While you’re on the Map/Directions page, don’t forget to add the directions to your business location. Typically, you want to include turn-by-turn directions from nearby airports or highways to other cities.
Go to http://www.webreserv.com/news to read more about the Google maps.