Small businesses

Get your booking system ready for 2014

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Get your booking system readyIt seems like there is never enough time in the day to get everything organized. But getting your systems ready for the spring and summer season is one of the most important tasks. Your time is valuable so we’ve picked the top 5 tips that will help you get more customers.

1. Update your rates.

The online booking system will only allow customers to make a reservation if it can find valid rates for the season. To check your rates, log on to your account and go to Setup – Rates. You should have rates at least until the end of 2014 or 2015.

2. Update your business description.

Updating your business description is critical. Customers favor businesses with comprehensive descriptions of the business and each product or service. To update your listing, go to Setup- Business Information – Description.

3. Update your pictures.

It is said that a picture says more than a thousand words and it is especially true for online shoppers. Review your pictures and update new pictures if necessary. The more pictures you have, the better. Ideally, each picture should have a resolution 1024 by 768 or greater. Don’t forget to add a description for each picture so that your customers will know what they are looking at. To update your pictures, go to Setup – Business Information – Pictures.

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Get more satisfied customers and save time by using an online booking system

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14637446_mMost businesses I work with can easily see the benefits of having an online booking system for their customers because they are customers themselves and use online booking for their holidays, plane tickets, or other activities.  What may not be as apparent are the benefits that an online booking system will have on your business internally.  Here are few important points that will help you understand why a booking system is so helpful to your own organization.

1. Your customers can make a reservation on their own

The online booking system on your webpage, in a few steps, allows the customer to check the availability, select dates and times, add his details, and make the payment.  These steps are all done by your customer without your help, essentially putting time back into your busy day.  Plus, the icing on the cake is that your customers will be pleased with your business for the providing this capability. Read the rest of this entry »

5 tips to save time each day by making your website more efficient

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Your website is where most of your customers find out about your business.  You are pleased to have a great website that attracts people to your business, but is this website helping you in your day to day work? Did you know that a good website can save you numerous hours of unnecessary work?

Time is running out! Follow these 5 tips below to help save time for both you and your customers.

 

1. Make your website straightforward

When it comes to designing your website, the old adage KISS is a good advice: “Keep It Simple, Sweetie”.

If you think your customers call you because they want to talk to you, think again! Customers want to find the important information as quickly as possible without the hassle of calling or sending an email. If it is difficult to find the key information on your website, then often people will get frustrated and call you and waste some of your precious time. Read the rest of this entry »