Payment Systems

Online payments made E-A-S-Y

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We have improved the payment options on WebReserv, making it easier for you to control when and how customers pay for their reservations.

With the new payment module, you can specify which payments that you accept such as cash/check, PayPal and credit cards. You can also specify which credit cards you accept, such as Visa, Mastercard, American Express, Diners and Discover cards.

To view and update your payment settings, log on to your WebReserv account and click SetupBusinessPayments. In addition to the payment settings, you can specify your currency if different from US dollars.

 

Payment options include:

Cash/Check

If you allow cash or check payments for reservations, select this check box.

PayPal

If you accept PayPal for payments, mark the PayPal box and enter the PayPal email address associated with your PayPal account. Upon completing a reservation with PayPal payments, the customer will be directed to a PayPal site where their payment can be completed.

Credit cards

For credit cards, you can choose between capture and auto-processing. With credit card capture, WebReserv will keep the credit card information on file, but will not process the credit card payment. This is similar to many hotel reservations, where the credit card is processed only if the customer does not show up (no-show). Automated processing gives you to flexibility to have the credit card charged immediately when a reservation is made. Don’t forget to specify which credit cards that you support.

The new payment screen will be available on Wednesday, July 9th. We recommend that you log in on this date to review your payment settings and accepted credit cards.

 

 

 

Attract more customers with discount codes

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Discount codes are a very powerful way to increase sales to new and existing customers. By offering a limited-time discount, you encourage your customers in several ways. First, everybody loves a good deal and by offering a good deal to new or existing customers, they are more likely to do business with you instead of somebody else. A time-limited discount encourages your customers to make the reservation now instead of waiting, which also helps to drive sales. And finally a discount is a useful tool to increase business during slow periods.

The latest version of WebReserv now offers support for discount codes. You can add discount codes to the system and your customers can apply the discount codes to reservations during the reservation process.

How to add a discount code

 To add a discount code, go to Setup – Discount Codes (http://www.webreserv.com/setupdiscountcodelist.do) and click Add new discount code. You will now have an empty discount code field as shown in the screenshot below.

New discount code

Code: This is the code that must be entered in the discount code field when making a reservation. A code can be up to 20 characters long and consist of characters or numbers, but no spaces or special characters. Use easy to use codes such as SUMMER08 or FRIEND. If you are advertising through several channels, for example flyers and ads, you can create a different code for each type of ad and use the code to track the responses.

To control when a discount code can be used, enter a valid from date and a valid to date. A reservation must be booked within the valid from and valid to dates for the discount code to be valid.
You must also specify a Reservation From date and a Reservation To date. Use these dates to specify when the reservation must start for the code to be valid.

Finally you must enter either a discount percentage or a discount amount. This is the discount that will be applied to the reservation. The discount will be applied before taxes, if any.

When using a discount percentage, you can also specify a minimum or maximum discount amount. Use can use this feature to give a percentage discount up to a certain level, for example, 10% up to a maximum of $100.00.

When you have entered the discount information simply click Save and continue and you will be taken back to the list of discount codes.

Example:
In this example we want to provide a 10 % discount (up to $200.00) for August reservations, but the reservation must be done before July 15. The values for this discount code become:

Edit discount code

How to apply a discount code
WebReserv.com will automatically show a discount code field in the payment section whenever one or more valid discount codes exist for the selected product. If no discount codes are valid, the discount code field will not be shown.

Discount code in reservation

Availability
The discount features is available in all premier WebReserv accounts (Silver and Gold).

For more information or questions, please contact WebReserv.com support.

Automate payment processing

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Imagine having a system that automatically process credit card payments when a reservation is made. There is no need to spend precious time calling the customer to ask for credit card information and there is no need to manually process credit card payments.

WebReserv can do all that – and much more. First and foremost there is the automated credit card processing feature. Whenever a new reservation is made, WebReserv can automatically process the credit card as part of the reservation. If the credit card is not valid, or the transaction cannot be completed for any other reason, the reservation is refused.

Payment Processing

Virtually all common credit cards can be accepted, including MasterCard, Visa, American Express, Discover and many more. You can decide which cards you will accept and which ones you don’t want to accept.

In addition to the automated processing during the reservation process, you can use the ePay Virtual Terminal to process additional credit card transactions, such as payment for additional items or services. The virtual terminal can also be used to process refunds.

 

 

Virtual Terminal

WebReserv automatically groups all payments and refunds related to the same reservation code, so it’s easy to keep track of payment activities related to the same customer and reservation. You can see the transactions in the integrated transaction history.

Transaction Log

For more information about payment processing, click here.

WebReserv.com provides secure credit card payments

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WebReserv.com has partnered with National Merchant Alliance to provide simple and secure web based credit card payments to WebReserv.com users. WebReserv.com’s partnership with NMA will provide the opportunity for you to utilize this service at rates equal to or lower than your existing processor relationship.

National Merchant Alliance, (NMA) provides secure, IP Based electronic payment solutions through a partner network of technology and financial services providers. Through a software integration agreement with WebReserv.com, NMA provides WebReserv.com users access to a Payment Card Industry Certified (PCI) online payment software service (gateway).

While these products work largely behind the scenes of the WebReserv.com application, it is important for users to note the level of security and reliability of the products performing this very important function. In addition to eliminating double entry of data and simplifying the reconciliation process when using WebReserv.com, this integration program ensures users that their sensitive customer data and the associated revenue are handled in a manner exceeding industry requirements.

Getting Started

It is very easy to start utilizing WebReserv.com’s integrated solution. The first step involves determining the savings offered by National Merchant Alliance’s processing pricing or determining the pricing match. Depending on your market and your volume, the merchant account pricing may vary, but it will never be higher than what you are currently paying (if applicable). Please note that e-commerce transactions for all markets are inherently higher than retail rates, regardless of processor. For many of the markets served by WebReserv.com, pricing may start below 2% in certain circumstances for WebReserv.com transactions. In all cases, the pricing offered will be clear and without hidden charges or fees.

It is simple:

  • Send (fax) in your previous processing statements (1 to 3 months) to 800-707-4095 or to 913-906-9595 for a custom electronic payment analysis. NMA will perform a confidential written analysis for your records and pledges to meet or beat your current pricing.
  • Schedule a quick phone application with your NMA rep (usually takes 5-8 minutes) and NMA will fax a pre-filled merchant application with a pricing and fee schedule for authorized signature. NMA will also include a user agreement for the integrated software.
  • Fax the paperwork to (800)-707-4095. You will be approved and ready to process through your software in maximum of 3-5 business days.

For more information about National Merchant Alliance, go to http://www.nmainfo.com

To see other compatible merchant accounts, click here

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