2018 is upon us. As the year comes to a close, now is a great time to make sure your booking system is updated, and ready to manage reservations for the next year. You certainly want to avoid any issues that may arise, so we outlined a small checklist with a few key things you need to review to make sure you have a green light for the upcoming year.
1. Update your rates
The online booking system will only allow customers to make a reservation if it can find valid rates for the season. If your rates aren’t updated, the booking calendar will show grey, and your products will be unavailable for booking. To check your rates, log in to your account and go to Setup – Rates. If your current Rate List shows a Valid To date that ends in 2017, then you’ll want to update the date into 2018. Click Edit to update the Valid To date.
2. Update your schedules (for tours, events, and tickets)
If you are using the calendar type, “Schedules”, for your tours and events, then you will want to check the dates of your time slots to make any updates for 2018. Once again, if the system can’t find any valid schedule for 2018, the calendar will show grey and your customers won’t be able to book. To update your schedules go to Setup – Products and Reservation Rules – Schedules.
3. Make sure your products are available for bookings
It is possible to set a block on your Rentals or Activities during the off season. When this is done, you’ll notice on the booking calendar that the product is showing as Sold Out. You can remove the manual block through the Master Calendar. Go to Frontdesk – Master Calendar, and look for rentals that show in grey with the letters N/A (not available). To remove block, click N/A and then click Delete adjustment.
4. Update your discount codes
Don’t let your discount codes expire! When you create a discount code, valid dates are required for setup. Remember to check these dates to keep these discounts active. You can update the discount codes under Setup – Discount Codes.
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