2016 is upon us. As the year comes to a close, now is a great time to make sure your booking system is updated, and ready to manage reservations for the next year. You certainly want to avoid any issues that may arise, so we outlined a small checklist with a few key things you need to review to make sure you have a green light for the upcoming year.
1. Update your rates
The online booking system will only allow customers to make a reservation if it can find valid rates for the season. If your rates aren’t updated, the booking calendar will show grey, and your products will be unavailable for booking. To check your rates, log in to your account and go to Setup – Rates. You should have rates entered at least until the end of 2016 or 2017.
2. Update your schedules (for tours, events, and tickets)
If you are using the calendar type, “Schedules”, you will want to check the dates of your time slots and make any updates for 2016. Once again, if the system can’t find any valid schedule for 2016 the calendar will show grey and your customers won’t be able to book. To update your schedules go to Setup – Products and Reservation Rules – Schedules.
3. Make sur your products are available
It is possible to set your products as unavailable for a specific date. It may happen that you set your products as unavailable in the past. To make sure your products are available, go to Frontdesk – Master calendar check the color of your calendar. If it shows grey, then you need to unlock the availability of your products. Click N/A and then click Delete adjustment.
4. Update your discount codes
Don’t let your discount codes expire! When you create a discount code, valid dates are required for setup. Remember to check these dates to keep these discounts active. You can update the discount codes under Setup – Discount Codes.
5. Contact us if you have doubts or need some help to optimize your business.
This is what we do. So don’t hesitate to contact us to get the best out of your WebReserv system. We have endless experience from helping other business just like yours to get to the next level.
So, if you checked all the points above and you’re still experiencing issues or just need that extra insight, let us know.