Using the Gift Card feature in WebReserv

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Offering Gift Cards is a great way to market your business and increase sales.  Your loyal customers will happily purchase a gift card to give to their friends and family to experience the great offerings of your business.  If you are a tour operator, boat rental business, or own a bed & breakfast then setting up gift cards in the system is a great option for you.

Setting up Gift Cards in the system is easy to do.  See how to below:

Creating Gift Cards in WebReserv

Log into your WebReserv account, go to Setup – Gift Cards.

To create a new gift card, click Add Gift Card.  On this page, you will fill in all the information about the gift card.  Each section is described below:

Name & Description

Give the Gift Card a Name.  The name will appear on the certificate that the recipient receives, so it is recommended to include the amount of the card in the name.  You can also input a brief description of what the gift card is for such as a particular room, rental or tour.

Name and Description
Name & Description

Value & Price

Here you will enter the Value of the gift card as well as how much the gift card will cost to the purchaser.  The two amounts will often be the same; however, sometimes businesses want to offer gift cards at a lower price than the value.  This is a good incentive for a purchaser to buy a gift card for a friend or family member and get a discount on the price.

Value & Price
Value & Price

Redemption Time

Here you can choose how long the gift card is valid.  The measurement is from the time the card is purchased.  The default in the system is 12 months.  If there is no expiration date on the gift card, then leave this field blank.

Redemption Time
Redemption Time

Gift card image & theme

The gift card setup comes with a default image that is shown on the booking calendar, if you use the list option.  You can change the default image to another image on your computer.  In addition, you can choose a theme for the email and print template.

Gift card image & theme
Gift card image

Save you changes.  Great job!  You have created a gift card in the system!

Your customers will be able to see the gift card options on the booking calendar on your website and purchase them online.

Purchase gift card through the booking calendar
Purchase gift card through the booking calendar

Please note that you must be set up with automatic credit card processing in order to allow customers to buy gift cards online.  If you are not set up with credit card processing, you can still sell gift cards in your store or over the phone using cash or check payments through Frontdesk.

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