The WebReserv booking system now receives IPN (Payment Notifications) from PayPal. This makes it easier to keep track of reservations that have been paid and reservations that have not been paid.
When a PayPal reservation is made, it will be marked with the status Awaiting Payment.
This status indicates that the system has not yet received a payment notification from PayPal. As soon as the payment notification is received, the status will automatically changed to Pending or Confirmed, depending on the setup.
It can happen that a customer does not complete the payment process with PayPal. The WebReserv booking system will automatically cancel the reservation after the expiration time. The default expiration time is 15 minutes after the reservation as made. You can adjust the expiration time or turn off the automatic expiration under Setup – Business Information – Payments.
Note that PayPal may send a Pending payment notification. A pending payment notification indicates that the payment is pending, but not yet completed. The WebReserv booking system will treat a pending payment notification as if a payment was received, i.e. the reservation status will change to Pending or Confirmed.