You can now customize the notification that is sent to the business when a new reservation is made. To use your own notification email, create a new template in the email template section and make sure that you select business notification as the template type.
Next, go to Setup – Product Information – [Product] – Email Notifications and select the new template.
You can also create a reminder email that is sent automatically before the arrival date. The reminder email can be used to notify frontdesk, cleaning personnel or other individuals to perform activities before or after the guest arrival.