Reservation charges and discounts

Posted on Updated on

You’ve probably experienced the situation before: a customer calls to make a reservation and they would like to check in early or bring pets or have the fridge stocked before arrival. There is no way for you to record the extra charge, so instead you have to write it on a piece of paper and hope that you’ll remember to get it added to the guest folio.

With the latest enhancements from WebReserv, you can now add extra charges and/or discounts with a click of a mouse.

To add a charge or discount, simply open the reservation and click Add charge or Add discount. You can add as many as needed.

Extra charges and discounts
Extra charges and discounts

For discounts, you can choose either a fixed amount or a percentage discount.

When you are done adding lines, click Recalculate to get the new total amount. The additional line items will be stored with the reservation (remember to click the save button when you are done) and is also included in printouts.

You can even use the new feature as a simple POS (Point-Of-Sales) system. Simply add additional charges to the reservation as needed and when it’s time to settle the bill, open up the reservation to get the total amount.

If your WebReserv account is set up for credit card transactions, you can easily charge the outstanding balance by clicking the link view/update payment details.

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