Fixing booking widget icons

Depending on your customer settings and reservation rules, you may experience that the date icon doesn’t align with the rest of the fields on the reservation widget as shown in the screen shot below.

The icons are pushed down below the date fields because the width of the reservation widget is too small. Fortunately, it’s very easy to correct and get the date icons aligned.

To correct it, open the HTML file for your website and look for the width of the reservation widget (IFRAME).

Change the width to be about 100-150 greater than the existing width. In most cases a new width of about 600 will be sufficient to get the icons aligned. After changing the HTML files, save it and test it to make sure that the date icons are shown correctly as shown below.

For more tips on the reservation widget, check out the Resource Center at http://www.webreserv.com/resourcecenter.do

Automate payment processing

Imagine having a system that automatically process credit card payments when a reservation is made. There is no need to spend precious time calling the customer to ask for credit card information and there is no need to manually process credit card payments.

WebReserv.com can do all that – and much more. First and foremost there is the automated credit card processing feature. Whenever a new reservation is made, WebReserv.com can automatically process the credit card as part of the reservation. If the credit card is not valid, or the transaction cannot be completed for any other reason, the reservation is refused.

Virtually all common credit cards can be accepted, including MasterCard, Visa, American Express, Discover and many more. You can decide which cards you will accept and which ones you don’t want to accept.

In addition to the automated processing during the reservation process, you can use the ePay Virtual Terminal to process additional credit card transactions, such as payment for additional items or services. The virtual terminal can also be used to process refunds.

 

WebReserv.com automatically groups all payments and refunds related to the same reservation code, so it’s easy to keep track of payment activities related to the same customer and reservation. You can see the transactions in the integrated transaction history.