New feature - Deposit Information

A new information field, deposit information, has been added to the product setup screens. The deposit information field can be used to specify the deposit rules, for example, whether all or some of the deposit is refundable. The deposit information is automatically shown during the booking processes.

To setup the deposit information go to setup – products – depost/tax calculation.

The screenshot below shows the setup screen for deposit information.

 

The screenshot below shows the deposit information on the booking screen

New feature - Minimum or required days

A new feature on WebReserv.com makes it easy to specify minimum or required days, for example, that a product is required to be reserved for Saturday (or Saturday-Sunday) if it’s reserved on a Friday. This rule is used commonly in the hospitality industry (hotels, motels, bed & breakfasts) as well as RV rentals. To set required days, go to setup – product – reservation rules.

Note that this setting is different from the required days on the rate setup. This setting controls the minimum reservation requirement for a product.  The required days on the rate setup specifies whether a rate is valid for a certain day (or days). For example, if you allow single-day reservations, but provide a discount for Friday-Sunday reservations, the best way to do this is to create a rate list specifically for Friday-Sunday reservations.

The screenshot below shows the setup screen for the required days.

The screenshot below shows a rate calculation using minimum days:

 

New feature: Extra time rate calculation

A new feature on WebReserv.com makes it easy to specify how rates should be calculated for bookings with extra hours or days. For example, a booking for 8 days can be calculated as 8 days using the weekly rate, or as 7 days using the weekly rate plus 1 day using the daily rate.

Previous versions of WebReserv.com always selected the “long” rate. In other words, it would use the weekly rate for an 8 day booking, but with this new feature it’s easy to specify if WebReserv.com should use the weekly or daily rate for the last day.

To verify your short reservation settings, go to Setup – Rates – Rate Calculator. The Rate Calculator provides a complete breakdown of the rate calculation. Click on the thumbnail below to see an example.

New feature: Handling short bookings

With WebReserv.com, it’s always been possible to specify a minimum length on a booking.  Bookings shorter than the specified time would not be allowed. The new short reservation rule makes it possible to allow bookings shorter than the minimum time, but the rate will be calculated as if the booking was for the minimum time.

Note that availability screens always show the actual availability, regardless of how the rate is calculated. For example, if a booking is made for 1 day and the minimum is 3 days, the rate will be calculated for 3 days, but the availability screen will still show the booking for one day.

To verify your short reservation settings, go to Setup – Rates – Rate Calculator. The Rate Calculator provides a complete breakdown of the rate calculation.

WebReserv.com provides secure credit card payments

WebReserv.com has partnered with National Merchant Alliance to provide simple and secure web based credit card payments to WebReserv.com users. WebReserv.com’s partnership with NMA will provide the opportunity for you to utilize this service at rates equal to or lower than your existing processor relationship.

National Merchant Alliance, (NMA) provides secure, IP Based electronic payment solutions through a partner network of technology and financial services providers. Through a software integration agreement with WebReserv.com, NMA provides WebReserv.com users access to a Payment Card Industry Certified (PCI) online payment software service (gateway).

While these products work largely behind the scenes of the WebReserv.com application, it is important for users to note the level of security and reliability of the products performing this very important function. In addition to eliminating double entry of data and simplifying the reconciliation process when using WebReserv.com, this integration program ensures users that their sensitive customer data and the associated revenue are handled in a manner exceeding industry requirements.

Getting Started

It is very easy to start utilizing WebReserv.com’s integrated solution. The first step involves determining the savings offered by National Merchant Alliance’s processing pricing or determining the pricing match. Depending on your market and your volume, the merchant account pricing may vary, but it will never be higher than what you are currently paying (if applicable). Please note that e-commerce transactions for all markets are inherently higher than retail rates, regardless of processor. For many of the markets served by WebReserv.com, pricing may start below 2% in certain circumstances for WebReserv.com transactions. In all cases, the pricing offered will be clear and without hidden charges or fees.

It is simple:

• Send (fax) in your previous processing statements (1 to 3 months) to 800-707-4095 or to 913-906-9595 for a custom electronic payment analysis. NMA will perform a confidential written analysis for your records and pledges to meet or beat your current pricing.
• Schedule a quick phone application with your NMA rep (usually takes 5-8 minutes) and NMA will fax a pre-filled merchant application with a pricing and fee schedule for authorized signature. NMA will also include a user agreement for the integrated software.
• Fax the paperwork to (800)-707-4095. You will be approved and ready to process through your software in maximum of 3-5 business days.

For more information about National Merchant Alliance, go to http://www.nmainfo.com